FAQs

Frequently Asked

Questions

Welcome to the EV Labs FAQ section! Many people believe that electric vehicles require no maintenance, but that's a misconception. Our FAQ aims to address all your EV-related questions, providing clarity on the care and upkeep of your electric vehicle. Can't find what you're looking for? Contact our team of EV experts today for personalized assistance and support.

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What type of maintenance does an electric vehicle require?

Electric vehicles (EVs) are a blast to drive—there’s no denying that! With their instant torque and incredible performance potential, EVs deliver a thrilling ride. But let’s be real: all that fun takes a toll on your vehicle. In fact, EVs can wear out suspension components just as fast, if not faster, than traditional vehicles. That’s why staying on top of regular maintenance is key to keeping your EV in top shape.

Typical EV maintenance includes suspension and ride control system checks, battery health assessments, software updates, brake inspections, tire rotations, and coolant system checks. And while EVs have fewer moving parts compared to conventional cars—resulting in less frequent repairs—it’s still crucial to follow (or exceed!) the manufacturer’s service guidelines. Regular inspections ensure your EV stays smooth, safe, and ready for the next exciting drive.

Let’s face it—EVs are just too fun to ignore. Taking care of them is the least we can do for all the joy they bring!

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How often should I bring my EV in for maintenance?

Did you know that EVs still require regular maintenance to keep them running smoothly and efficiently? While they have fewer moving parts than traditional vehicles, staying on top of servicing is key to ensuring your EV’s performance and longevity.

Most EVs need servicing every 6 to 12 months, depending on the manufacturer's recommendations—and that's not just because of routine tire rotations or seasonal tire changes. Key maintenance items include battery health checks, software updates, brake inspections, and tire rotations. These small but vital steps ensure your EV remains in peak condition, whether you’re zipping around town or tackling longer commutes.

Regular maintenance isn’t just a chore—it’s the best way to protect your investment and keep your EV driving like a dream for years to come!

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How do I know if my EV battery needs to be replaced?

A well-maintained EV can deliver many miles of reliable performance from its high-voltage battery. However, when the time comes for a replacement, the team at EV LAB Victoria is here to help. We specialize in finding solutions, including sourcing a "new-to-you" battery, often at a cost comparable to replacing the engine and drivetrain in a conventional internal combustion engine (ICE) vehicle.

Signs that your EV battery may need replacement include:

  • A noticeable decrease in driving range
  • The need for more frequent charging
  • Error messages related to battery performance

Our skilled technicians can run advanced diagnostic tests to evaluate your battery's health and provide expert guidance on your next steps. At EV LAB Victoria, we're committed to keeping your EV running efficiently and affordably.

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Can you repair all types of electric vehicles?

Absolutely! At EV LAB Victoria, our certified EV mechanics are experts in servicing all the big names in the electric vehicle world—Tesla, Hyundai, Kia, Nissan, Chevrolet, and so many more! With our advanced training and state-of-the-art tools, we’re equipped to handle everything from routine maintenance to complex repairs. Whether you need a quick check-up or a deep dive into diagnostics, we’ve got the skills and tech to keep your EV running smoothly and reliably. Trust your electric ride with the EV service pros who know it best!

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What should I do if my EV has charging issues?

If your EV is having charging issues, don’t sweat it—we’ve got your back at EV LAB Victoria! Charging problems can pop up for a variety of reasons, like a faulty charging port, a misbehaving charger, or even a software glitch in your vehicle. The best move? Bring your EV to us for a diagnostic check. Our team of experts will pinpoint the problem and get you back on the road (and charging smoothly) in no time!

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Are there any special considerations for EV tires?

Absolutely! EVs have unique requirements when it comes to tires. They need to handle the extra weight of the battery, the higher torque that EVs deliver, and still provide low rolling resistance to maximize efficiency. That’s why it’s essential to use tires specifically engineered for electric vehicles. At EV LAB Victoria, we’re proud to be an authorized dealer for the best Continental and Michelin EV tires on the market—tires that are designed to meet these exact needs. Plus, regular inspections are key to ensuring they stay in top condition and keep your EV performing its best! 🚗⚡

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How often should I charge my EV and to what percentage?

For optimal battery health, aim to keep your EV’s battery level between 20% and 80% under normal conditions. Charging to 100% is fine when needed, such as for long trips, but try not to leave your vehicle fully charged for extended periods. Adjust your charging habits based on your driving patterns and range requirements to maintain battery longevity. For more tips on charging and caring for your EV, check out the helpful blogs in our EV LAB News section!

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What should I do if my EV’s range decreases?

If you notice a decrease in your EV’s range, don’t worry—this can happen for several reasons, such as battery age, driving habits, weather conditions, or even the terrain you’re driving on. Start by checking that your battery and charging system are in good condition. It’s also a good idea to ensure your tires are properly inflated and your vehicle is up to date on maintenance. If the range reduction seems significant or unusual, the EV LAB Victoria team is here to assist. Our professionals can accurately diagnose the issue and ensure your EV is operating at its maximum potential.

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Are all public chargers compatible and safe for my car?

Not all public chargers are created equal, so it’s a good idea to double-check your vehicle’s charging specs before you plug in. And if a charger looks damaged, it’s best to skip it to avoid any surprises (and potential repair costs)! For a smoother charging experience, be sure to check out EV LAB Victoria's blogs in the EV LAB News section – they’re packed with charging tips and etiquette to help you power up with ease!

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